FAQ

What is your return policy?

We have a 30-Day guarantee on returns. This means you are free to return your order for a refund within 30 days of placing the order.

If there is a defect and you would like a replacement then please email us with your order number and attach a photo of the issue.

What shipping service do you use?

Domestic Orders: All items are printed in and shipped from Illinois. We use USPS Ground Advantage service. You will get your packages in an average of 7-11 days (this timeframe includes production + shipping combined). You will also receive notification and tracking information via email when your order has shipped.

International Orders: We use Asendia. Asendia uses a service called International Priority Airmail (“IPA”). IPA travels by air then as priority in-country. The average fulfillment time is 21-28 Days (custom production + shipping combined) and this service is available throughout the world. You will also receive notification and tracking information when your order has shipped.

When will my order ship?

All items ordered from our website are custom and printed on demand just for you. This process takes a bit longer than traditional "non-custom" products as special attention and processes are required to prepare your items.

During off-peak months orders are processed within 1-3 business days and ready for shipping. During peak seasonal/holiday months, orders are processed within 2-4 business days and ready for shipping.

What payment methods do you accept?

We accept most major credit cards and Paypal. Please note, we can only accept one form of payment for each order.

What shirts do you you print on?

Our garment blanks are made by Bella + Canvas and feature an incredibly super soft 100% airlume ring-spun and combed cotton (the softest on the market). Any color with the word "heather" in it's title consists of an even softer heather blend of 52/48 cotton/poly.

I made a mistake on my order, now what?

We allow changes to any order as long as it has not been longer than 24 hours since the time of your purchase. Customers can email us a change request.

I haven't received my order yet, can you help?

If it has been more than 14 days since your order date, and you still have not received your shipment, please contact us.