We have a 30-Day guarantee on returns. You can contact customer service to confirm a return on your order for a refund within 30 days of placing the order. Noteworthy: We pay for all outgoing shipments to our customers, return shipment fees are the responsibility of the customer.

If there is a defect and you would like a replacement then please email us with your order number and attach a photo of the issue.

All items are printed in and shipped from one of our three warehouses located in Texas, North Carolina, or Southern California.

Domestic Orders: We ship via DHL Parcel Plus Expedited. DHL moves the goods across the country to your local USPS facility. USPS then makes the final doorstep delivery. You will get your packages in an average of 7-11 days after the order is placed (this timeframe is an estimate, it includes production + shipping combined). You will also receive notification and tracking information via email when your order has shipped.

International Orders: We use Asendia. Asendia uses a service called International Priority Airmail (“IPA”). IPA travels by air then as priority in-country. The average fulfillment time is 21-28 Days (custom production + shipping combined) and this service is available throughout the world. You will also receive notification and tracking information when your order has shipped.

Typically within 1-3 business days. We print each item on demand, per customer order. So blank stock counts, our current production queue and how fast DHL & USPS move our goods all factor into our current 7-11 day total fulfillment estimate when you place an order - with most orders arriving to the doorstep about one week after being placed.

Noteworthy: Orders headed to Hawaii, Alaska and some APO addresses can be take longer than our standard domestic/mainland fulfillment timeframes of 7-11 days as logistics timeframes get extended.

During peak seasonal/holiday months order fulfillment timeframes can take longer than our standard 7-11 day estimate. Holiday orders are typically processed within 2-5 business days and ready for shipping. We cut holiday/seasonal orders off exactly 14 days (2 weeks) before said holiday (4th of July, Christmas, etc) date. We do this to ensure all holiday specific orders arrive at least the day before the specific holiday date arrives. Much higher production queues, lower stock counts and slower logistics timeframes can and will extend our normal 7-11 day timeframe in some cases.

If your order hasn't left the warehouse within a few business days after purchase then 99.9% of the time that means the team is awaiting the arrival of a specific size/colorway blank to come back into the warehouse to finish off the order.

We offer two styles of tees: Everyday Tees and Comfort Colors® Tees. Both are a unisex cut t-shirt.

Our Everyday Tees feature a thinner, more lightweight cotton, with a slightly tapered/athletic cut through the hips. Our Everyday Tee blanks are made by Bella + Canvas and feature an incredibly super soft 100% Airlume ring-spun and combed cotton (the softest on the market). Any colorway with the word "heather" in it's title consists of an even softer heather blend of 52/48 cotton/poly.

We also offer Comfort Colors® Tees as an alternate which are a very popular option. These tees are a heavyweight, garment dyed cotton with a more boxy, straighter cut through the hips. These are recommended if you want a more boxy, oversized tee look.

All measurements and a model video style guide of our garments can be found in our size guide located on every product page on our website right next to our add-to-cart button.

We print DTG (direct-to-garment) with industry standard Kornit machines. The ink is embedded directly into the cotton fibers of the garment leaving a soft to the touch feel over the printed area. You can initially feel the printed area much like a screen print upon arrival, then it becomes almost non-existent and part of the garment/cotton after a handful of washes.

While most orders can be opened and worn immediately we do recommend a wash cycle to relax the cotton fibers back to their natural (and softest) state as they've just been pre-treated, printed, heat pressed, hung up to air out for a small amount of time, bagged and shipped directly to your doorstep.

Occasionally customers will catch a whiff of a pre-treatment that is necessary for the ink to adhere to the cotton fibers of the garment. This treatment is harmless and is in fact the same treatment used on any garment you’d purchase at a store. The only difference is we custom make each item not long before it is shipped to you. Whereas in the store, by the time you’ve purchased it, it has had much more time to air out on shelves. Removing the faint odor is easy, just wash the garment as normal.

We accept most major credit cards and Paypal. Please note, we can only accept one form of payment for each order.

We allow changes or cancellations to any order as long as it has not been longer than 24 hours since the time of your purchase. After that point your order will lock into an automated production process at one of our three warehouses. Customers can email us a change or cancellation request within the first 24 hours of placing the order.

If it has been more than 14 days since your order date, and you still have not received your shipment, please contact us.